Terms & Conditions

These Terms & Conditions are an agreement between you and A Tech, trading as Classical Soft, 26/1, Ring Road, Mohammadpur, Dhaka 1207, Bangladesh (“we”, “us”). Classical Soft is a brand (trade name) of A Tech. They govern the use of the software and services we provide, including Classical Automation, Classical POS, website design, social media marketing, local SEO and SEO, pay-per-click (PPC) advertising, content marketing, AI voice agents and custom software. By using our software or engaging our services, you agree to these terms. Please read them carefully.

1. What we provide

• Software: Classical Automation (a Facebook Messenger inbox, CRM and booking) and Classical POS (point of sale for wholesalers: dues, stock and sales reps), each a paid plan with a free demo available. Classical Email Marketing is not available yet.
• Website design: custom or template-based websites, with hosting, SSL certificates and business email where your agreement includes them.
• Social media marketing: targeted campaigns on platforms like Facebook, Instagram and LinkedIn.
• Local SEO and SEO: keyword optimization, Google Business Profile setup and citations to improve visibility.
• Pay-per-click (PPC): targeted ads to drive traffic and conversions.
• AI voice agent: automated 24/7 phone support for enquiries and bookings.
• Custom software: business tools built to your needs.

Service details, scope and deliverables are set out in your individual service agreement.

2. Payment terms

• Invoicing: payments are due as set out in your service agreement or plan, and are payable by accepted methods (for example bank transfer).
• Late payments: payments overdue by 15 days may lead to suspension of the service until the account is up to date.
• Software plans: Classical Automation and Classical POS are paid plans; a free demo is available, and the plans are shown on their own sites.

3. Eligibility and client responsibilities

You must be at least 18 years old to use our software or engage our services.

To make delivery succeed, you agree to:

• Give us accurate, complete information (for example business details and branding assets) on time.
• Grant the permissions we need for website hosting, domain management or third-party integrations (for example payment gateways and social media accounts).
• Review and approve designs or content within the agreed timelines (typically 5–7 business days).
• Keep your software login details private and use the software lawfully.

If these responsibilities are not met, timelines may be delayed, with no liability to Classical Soft.

4. Cancellations and termination

• Ongoing services: you may cancel ongoing services (for example SEO, PPC or content marketing) with 30 days’ written notice, as set out in your service agreement.
• One-time services: website design projects may be cancelled before they start with no obligation. After a project has started, you are responsible for the work completed up to the point of cancellation.
• Termination by us: we may end a service, with written notice, for non-payment, breach of these terms or illegal use of our services.

5. Intellectual property

• Our work: designs, code and content created by Classical Soft remain our intellectual property until full payment is received, after which ownership passes to you (excluding third-party tools or templates).
• Client content: you confirm that any content you give us (for example logos and images) is legally owned or licensed by you, and you will cover us against any intellectual property disputes about it.
• Third-party tools: some services (for example AI voice agents) may use third-party software, which is subject to its own terms.

6. Limitation of liability

Classical Soft is not liable for:

• Indirect, incidental or consequential damages (for example lost profits) arising from our software or services.
• Problems caused by third-party providers (for example hosting outages or payment gateway failures).
• Delays caused by client inaction or incomplete information.

Our total liability is limited to the services provided under your agreement.

7. Commitments and limits

• Service commitment: we will deliver the services outlined in your agreement. Website design projects include the number of revisions set out in the agreement.
• No guaranteed results: we work hard for results such as better rankings and more leads, but we cannot guarantee specific outcomes because of outside factors such as search engine algorithms.

8. Third-party platforms and Meta

Classical Automation connects to Facebook Messenger. When you connect a Facebook Page you must follow the Meta Platform Terms, Developer Policies and Messenger Platform policies, and you need a lawful basis, such as consent, for the messages you send. Meta may change its rules or restrict a Page, and we are not responsible for what Meta does. Facebook and Messenger are trademarks of Meta Platforms, Inc. Classical Soft is not affiliated with or endorsed by Meta Platforms, Inc. How we handle personal data is described in our Privacy Policy, and in the Classical Automation Terms.

9. Your data

You keep ownership of the content and data you put into our software. You may ask us to delete it by email to support@classicalsoft.com or by following the Data Deletion page; we delete it within 30 days of a verified request, except records the law requires us to keep.

10. Governing law

These Terms & Conditions are governed by the laws of Bangladesh. The courts of Dhaka, Bangladesh have exclusive jurisdiction, except where the law of your country gives you the right to bring a claim elsewhere.

11. Updates to these terms

We may update these Terms & Conditions to reflect changes in our services or in the law. Updates are posted here with a revised effective date. For significant changes we will let you know by email or with a notice on our website.